PRIVACY POLICY

A legal disclaimer

Last Updated: 5/10/2024

At Big Lees BBQ & Grill (“we,” “us,” “our”), we value your privacy and are committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our BBQ Catering services.

1. Information We Collect

We may collect the following personal information when you make an inquiry, place an order, or use our services:

Contact Information: Name, email address, phone number, and mailing address.
Order Details: Information related to your catering orders, including menu choices, delivery address, and event details.
Payment Information: Payment details necessary to process transactions.
Website Usage Data: When you visit our website, we may collect non-personally identifiable information such as your IP address, browser type, and browsing activity.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and manage your orders.
To communicate with you about your order, event, or inquiry.
To improve our services and customer experience.
To send marketing and promotional content (if you have opted in).
To comply with legal and regulatory obligations.

3. How We Share Your Information

We will never sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist in fulfilling orders, processing payments, or providing marketing services.
Legal Authorities: If required to comply with a legal obligation, court order, or government request.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use industry-standard methods to protect your information, no method of transmission over the internet is completely secure.

5. Your Choices

Opt-Out of Marketing: If you’ve opted into receiving marketing communications, you may unsubscribe at any time by following the unsubscribe link in our emails or contacting us directly.
Access and Update Information: You can request access to the personal information we hold about you or ask us to update or delete it by contacting us.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve website performance. You can disable cookies in your browser settings, but doing so may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal information.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Big Lees BBQ & Grill

Kenton House,

Moreton in Marsh

Gloucestershire

bigleescateringservices@outlook.com

07984 888 647